Top Ops Leader Award Winner with Bonnie Thompson

Episode notes

In this episode, Jake and Clint sit down (again!) with Bonnie Thompson, COO of Forest Family Dentistry and one of this year’s Top Operational Leaders in Dentistry. Bonnie shares how she went from 16-year-old dental assistant to COO, how she uses EOS, KPIs and technology to scale five (soon seven) locations, and why culture and alignment matter more than ever for DSOs.