Dental Operations Symposium Cliffnotes: Interviews, Reviews, KPIs & Career Pathways (Live in Frisco, TX)

Episode notes

Live from the Dental Operations Symposium in Frisco, TX, we grabbed “cliffnotes” with five standout leaders: • Bonnie Thompson — COO, Forest Family Dentistry (Austin) • Leslie Soto — VP of Operations, FivePoint Dental Specialists • Suzanne Jackson — Executive Leader, Rodeo Dental (multi-state ops) • Ray Caruso — CEO, Lone Peak Dental Group • Teresa Williams — CFO & COO, Dental Express; Coach at Dental Science Alliance We hit: interviewing & performance reviews that build culture, tactical → strategic career jumps, communication that moves teams, beliefs that shape leadership, and reframing “production” as patient care with simple, daily KPIs. If you’re building or scaling a DSO/DPO, this one’s gold.