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Customer Success Talks

Ask Better, Sell Smarter: SPICED Framework with Andrea Rijna

Customer Success Talks · 2025-05-14 · 50 min

Episode notes

In this episode, we dive deep into the art of asking the right questions with special guest Andrea Rijna, trainer, coach, podcast host, and founder of The Power Lab.Andrea shares why listening is one of the most powerful skills in building customer relationships and how great questions unlock not just upsell opportunities but genuine impact for your customers.

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