Exploring AI Innovations in CS with Venture Builder Chris Fernandes

Episode notes

In this special anniversary episode of 'Customer Success: Pivot Your Career,' hosts David Lokietz and Alex White celebrate one year of podcasting. Guest Chris Fernandes discusses how AI is revolutionizing how people work, how to get started with AI and more importantly the impacts on customer success and how it can turn your focus from reactive to proactive relationship building. Get out of the weeds and learn about AI so you can spend more time on what matters in Customer Success! 00:00 Anniversary Edition Opening (submit your ideas) 03:30 Episode Opening 07:05 Chris Fernandes 42:35 WrapUp Discussion