The B2B Podcast Index
Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager

73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary

Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager · 2025-06-18 · 43 min

Episode notes

What if the future of Customer Success looks a lot more like sales, and that's exactly what your career needs? Most CSMs are missing out on huge levers for impact, influence and growth because they’re ignoring proven sales tactics that actually work. In this episode, Sean O’Leary and I rip the lid off conventional CS wisdom and expose the game-changing sales mindsets, sales tactics and habits you’re not using… but should be. We unpack why your outreach gets ghosted, how to finally master your calendar chaos and the secret to gaining instant credibility with leadership (even if you feel stuck). Curious to know the one shift that could unlock your next promotion or even save your job? Press play now and steal these sales moves for yourself. ️ FREEBIES & RESOURCES: Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: Learn how to MASTER Behavioral Interviews with my FREE Training: Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE ️

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73. Borrow These Sales Tactics to Become a Standout CSM with Sean O’Leary - Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager | The B2B Podcast Index