116. 8 Negotiation Mistakes CS Job Seekers Make (That Cost Them Money)
Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager · 2026-04-15 · 21 min
Episode notes
What if the only thing standing between you and a higher offer is how you negotiate it? In this episode, I’m breaking down the 8 negotiation mistakes I see customer success job seekers make that quietly cost them thousands. We’re getting into when to actually negotiate, how to handle that first salary question without boxing yourself in, and the overlooked levers you can pull beyond base salary that most people miss. If you want to approach your next offer with confidence, use real leverage, and stop leaving money on the table, hit play, because one of these mistakes? You’re probably making it without even realizing. 04:09 – When to negotiate that will give you the most leverage 05:22 – How to answer phone screen salary questions 10:50 – What else you can negotiate besides your salary 16:14 – Why respectful negotiation won’t cost you the offer and exposes red-flag companies 18:31 – Why you shouldn’t skip applying for jobs with low posted salary ranges (even though they are negotiable) FREEBIES & RESOURCES: ️ Actively looking for a job in Customer Success or plan to in the near future?