Overcoming operational challenges for learning content, feat. Leslie Farinella (podcast)

Episode notes

In episode 168 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Leslie Farinella, Chief Strategy Officer at Xyleme, discuss the challenges facing content operations for learning content, insights for navigating information silos, and recommendations for successful enterprise-wide collaboration. Why do we still have these silos of content? Back to what you said, Sarah, if we're thinking about the learner experience, the learner doesn't distinguish between classroom, e-learning, looking something up, or going to technical documentation. They just know, "I gotta get my job done. I need to perform. I need to know what I'm doing." — Leslie Farinella Related links: Xyleme LCMS MadCap CCMS-LCMS Guide (white paper) So much waste, so little strategy: The reality of enterprise customer content Rise of the learning content ecosystem with Phylise Banner (podcast) Wrangling the Meg of learning content LinkedIn: Leslie Farinella Sarah O’Keefe Transcript: Disclaimer: This is a machine-generated transcript with edits. Sarah O’Keefe: Welcome to the Content Strategy Experts Podcast