Beyond the Plan: Why Smart Organizations Still Fail, with Dr. Kyle Harkema

Episode notes

Most organizations do not fail at strategy because the strategy is wrong. They fail because the organization never learns to behave as if the strategy is real. That is the central argument Dr. Kyle Harkema makes in his book Strategic Clarity. He is the creator of the Strategic Orientation Index (SOI™), a diagnostic tool that functions like an organizational MRI, revealing the hidden misalignment between what an organization says it will do and how it actually behaves day to day. In this conversation with Michael D. Levitt of Breakfast Leadership Network, Dr. Harkema explains why strategic drift is rarely dramatic, what the SOI™ measures, and how the three-part framework of think, listen, and act exposes exactly where execution breaks down inside even well-run organizations. Key Topics Covered Why strategy fails quietly. Strategic failure begins with small, easy-to-dismiss signals: the same decision recycled through multiple meetings, departments generating friction, customers noting a decline in responsiveness, or competitors gaining ground one step at a time. Individually, none of those signals is a crisis.