Monal Chokshi - Growing Impactful UX Research Organisations

Episode notes

Monal Chokshi shares the lessons learned from growing three UX research orgs, what makes research impact a reality, and reflects on the next step in her career. Highlights include: What do you wish you knew about management before becoming a manager? What do researchers leaders need to do to increase their impact and influence? Did you become a manager to have more influence on product decisions? What do you look for in a company when deciding whether to apply for a job? What is the right way to socialise and influence partners with insights? ====== Who is Monal Chokshi? Until recently, Monal was a Senior Director and Head of Research & Insights at Dropbox, the company behind the cloud-based file storage and synchronisation service that helps over 700 million people, in over 180 countries, keep life organised. At Dropbox, Monal led an organisation with researchers embedded in teams working across the company’s diverse range of products. As well as a centralised research team that contributed to Dropbox’s strategic direction through foundational research. Before joining Dropbox, Monal was the Head of UX Research at Lyft.