How Matthew Saffer Empowers Businesses with Virtual Support | The Biz To Biz Podcast

Episode notes

In this episode, we sit down with Matthew Ethos — a no-fluff virtual assistant expert and business operator who’s transforming the way insurance businesses scale. With over 1,500 remote roles built for agencies across the U.S., Matthew is on a mission to help agency owners, MGAs, TPAs, and insurance leaders grow leaner, faster, and more profitably. Forget going viral. This conversation is about real growth: hiring smarter, building sharper systems, and optimizing retention without bloated costs or broken operations. If you’re buried in the weeds, stuck with low retention, or trying to scale without a clear system, this episode is for you. We cover: Virtual staffing for ops, sales, and service SOPs and retention systems that actually work Strategic support for lean, scalable growth This isn’t for followers—it’s for founders. Tune in and get out of the weeds. Matthew Saffer LinkedIn: Thanks for watching! Go ahead, like, comment, subscribe, and turn on post notifications!