How Taylor Swift Helped Optimize Inventory with Chantal Schweizer of Pivotree

Episode notes

In this episode, we’re joined by Chantal Schweizer , Head of Strategic Data Services at Pivotree . Chantal shares how structured product data impacts B2B success, why spreadsheets still dominate business operations and how taxonomy and knowledge graphs drive smarter decisions. Key Takeaways: (02:12) Taxonomy helps structure product data for better organization and searchability. (05:20) Spreadsheets remain the default tool for managing business and product data. (10:29) Taxonomy creates order from chaos, whether in nature or commerce. (12:35) Spreadsheets can’t handle large-scale operations. (16:35) Understanding SKU count and categories reveals the scale of data challenges. (19:16) Discovery projects identify data issues before implementing long-term solutions. (21:58) Automation creates efficiency but often sparks fears about job security. (25:10) Buyers need fast, intuitive search tools to find products easily. (29:59) An ontology connects multiple taxonomies to create structured relationships. (34:55) A retailer adjusted inventory based on Taylor Swift’s concert schedule.