The B2B Podcast Index
B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success

#45: REPLAY: Thriving amidst transformation, with Steve Blum, Autodesk

B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success · 2025-05-27 · 30 min

Episode notes

We aired this episode a little while ago, but thought it had some amazing insights we thought were worth sharing again. Today we're going to talk about building a change maker culture and how you can help your teams to thrive among change, instead of being disrupted by it. To help me discuss this topic, I'd like to welcome Steve Blum, Chief Operating Officer of Autodesk. About Steve Blum As Autodesk's Chief Operating Officer, Steve oversees the teams responsible for sales, marketing, customer success, digital platforms, and customer experience. Together, these teams create and provide high-impact experiences for customers. Their aim is to help people achieve their business outcomes using design and make technologies. Steve believes in having an "expect to win" attitude. It's a mindset built around confidence, determination, focus and perseverance. Steve guides his teams to have a vision of the customer's success, a game plan to achieve it, and the drive to make it happen. He also believes no one accomplishes great things by working alone. It takes a great team. He has experienced this firsthand in his 30-year career in technology.

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