Finding our Ikigai - A Conversation with Milan Batinich

Episode notes

With a background in staffing, our guest this week, Milan Batinich developed a passion for helping companies and individuals find the right talent and the right work. He started with a company that utilized Predictive Index (PI) for their hiring. At first, he was not a believer, but came to see how powerful a behavioral assessment is in leveraging behaviors and drives to support creating alignment between the individual, the culture of the organization, and the work to be done. From the foundation of staffing contact centers, Milan has become a certified PI trainer and is certified through Stanford University on human behaviors and how to coach people for high performance. Recently, Milan has launched a motivational speaking business helping leadership teams learn about finding their Ikigai (Japanese concept that combines the terms iki , meaning "alive" or "life," and gai , meaning "benefit" or "worth"). Among the key points emerging from our conversation: You can't manage what you can't measure. For example, Milan sites a company he worked for with 60 employees experiencing a 90% turnover. Using people data, this company lowered their annual attrition rate from 90% down to 14.9%.